Contained in this post is a letter I sent to Churchill Downs. Although my dad was not able to accompany me to this year's Derby, you'll discover a BIT & BRIDLE about his background and belief.
March 2010
Dear Mr. Carstanjen,
My name is Maryann and I wanted to compliment your willingness to share Churchill Downs Inc, with viewers on the program, “Undercover Boss”. As a small business owner, I appreciate learning to grow my business by any means available, even entertainment. Your courage to be ‘uncovered’ is commendable!
The reason for this letter is twofold, as the experience not only provided wisdom to guide your business into the future, it has also reconnected you with the people foundational for any great organization. You seemed truly appreciative of the stories of dedicated employees, so I wanted to share a story from a Customer of Churchill Downs:
My stepfather, Bill Gartner was a horse trainer in his early life, growing up in Cleveland, Ohio. After marrying my mom, life went on, and he worked up to 3 jobs at times, before starting his own home remodeling business. He raised all 4 of us kids to be hardworking, respectful of God and others, and generous in giving of ourselves—time, talent and tithes. We are truly blessed to have a very close and loving family, which now includes 4 spouses and 8 grandchildren.
In June of 2008 we were all shocked to discover that my dad had a brain tumor. Doctors at the Cleveland Clinic diagnosed him with Glio Blastoma, the most aggressive form of cancer, with a prognosis of only a few months to a year to live! My dad’s indomitable Faith kicked into full stride and he came through aggressive chemo and radiation treatments with his usual strength and determination. His courage touched many lives as he maintained a quality of life that allowed he and my mom to spend treasured time together, to golf with friends, and work. We were even able to visit our favorite vacation spot on Hilton Head Island last summer—the whole family in tow—Celebrating the gift of 1 year of LIFE!
Last month, doctors discovered a new tumor, in another area of his brain, during a routine check up. This one is inoperable, though, so another round of aggressive treatments are underway—to be completed by the end of April.
Our connection with your organization is this—
My own, hardworking husband has been sacrificing and saving at a second job to provide a memorable 40th Birthday, this May, for me—2 tickets to the Kentucky Derby!! It’s a treat for an accessory designer and former hat shop owner. As I considered which girlfriend I would bring, my thoughts turned immediately to my dad. The new prognosis of a couple months to a year seems far more tangible this time around. I knew he would appreciate this adventure far more than anyone else!! I believe our stay at this year’s Kentucky Derby will be an opportunity to have one Great Father/Daughter bonding time and the memorable experience will be a wonderful story for him to share with family and friends—bringing comfort and Joy to the precious, passing months of Life. With tears in his eyes, he said the Derby was something he had always wanted to experience, since those early days of training horses!!
Thank you for sharing your story and taking time to listen to ours. May God Bless your Life and Work as you lead Churchill Downs, Inc., on behalf of all who enjoy and appreciate its long tradition of Excellence and Excitement!
We’ll be seeing you, “the first Saturday in May",
Most sincerely yours,
Maryann Wohlwend